CS- Communication Skills & Interpersonal Interaction

This course focuses on understanding and improving the communication and interpersonal skills central to a supervisor's effective interactions with their subordinates, peers, and management.
A model of the communication process is presented and selected communication skills are explored. A personality profile instrument is introduced, and the concept of personality type and its applications in improving interpersonal effectiveness examined.

9:00am - 3:00pm

Location: CCBC - Owings Mills Location
Dates of Class: 09/02/2014 - 09/02/2014
Approval Number: Pending
Approved Hours: 6
Price: 0.00

CCBC Owings Mills
10300 Grand Central Station
Baltimore, MD 21117