DPP- Conflict Resolution: Dealing with Difficult People

DPP- Conflict Resolution: Dealing with Difficult People

General Description

9:00am - 4:00pm

This course provides Supervisors and Managers, of all levels, with insight and skills required to deal with challenging individuals and alleviate conflict more effectively. Relationship dynamics, dealing with change, preventing and dealing with problems, managing anger, and examining why people don’t do what they are suppose to do, will be explored.
SUPERVISORS ONLY

Class Information

Location: CCBC-Hunt Valley
Dates of Class: 10/13/2011 - 10/13/2011
Approval Number: C10794
Approved Hours: 6
Price: 0.00

34 seats of 35 total student seats are occupied for this class.

Please contact your agency training coordinator to register for this class.