This course is designed to enable the student to learn about the nature of conflict and to develop negotiation skills needed to resolve disputes when the desires of two individuals or groups appear incompatible. Topics to be covered include the nature of conflict and its sources, problem solving techniques in conflict situations, negotiation styles and skills for situational applications and conflict resolution.
8:30am-4:00pm
$30 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48618 / C19149
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
1 seats of 35 total student seats are occupied for this class.
Please contact your agency training coordinator to register for this class.
Future Class Dates
There are currently no future classes of this type available for enrollment