LDI- Communication Skills and Interpersonal Interaction
General Description
This course focuses on understanding and improving the communication and interpersonal skills central to a supervisor’s effective interactions with their subordinates, peers and management. A model of the communication process is presented and selected communication skills are explored. A personality profile instrument is introduced, and the concept of personality type and its applications in improving interpersonal effectiveness are examined.
8:30am-4:00pm
$30 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P46738 / C18395
Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov
2 seats of 35 total student seats are occupied for this class.
Please contact your agency training coordinator to register for this class.
Future Class Dates
There are currently no future classes of this type available for enrollment