LDI- Managing Conflict and Confrontation

LDI- Managing Conflict and Confrontation

General Description

This course is designed to enable the student to learn the skills for effectively resolving conflict and confrontation in the workplace. This course examines a variety of resolution styles and negotiation techniques to plan and resolve interpersonal conflict with co-workers and staff. Topics to be covered include resolution and management styles, negotiation skills and techniques, causes and effects of conflict, and benefits of conflict management.

Class Information

Location: PSETC Sykesville
Dates of Class: 12/05/2024 - 12/05/2024
Approval Number: P45674
Approved Hours: 6
Price: 30.00

Class Description

8:30am-4:00pm
$30 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P45674 / C18024

Please note that each LDI program is limited to 5 students per agency. If you wish to place additional names on a waitlist in case the cap is lifted, please contact Katie.Johnson@maryland.gov

33 seats of 35 total student seats are occupied for this class.

Please contact your agency training coordinator to register for this class.

Future Class Dates

There are currently no future classes of this type available for enrollment