This course will instruct agents in defining and recognizing the various types of stress, recognizing the signs and symptoms of stress, and through the use of slides, lecture and video, agents will be provided with various methods and techniques they can utilize on their own to reduce stress.
This program will be held via the GoToWebinar platform. Access to the internet for the full duration of the webinar is required; however, a microphone & camera are not necessary. Access information and instructions will be sent within 3-business days of the course start date. This information will only be sent to enrolled students, and should never be shared. Students not on the roster will NOT be admitted into the webinar.