Webinar - Dealing with Conflict Verbal De-Escalation
General Description
Training will inform participants of the signs of escalation and provide techniques to verbally de-escalate conflicts.
This program will be held via the GoToWebinar platform. Access to the internet for the full duration of the webinar is required; however, a microphone & camera are not necessary. Access information and instructions will be sent within 3-business days of the course start date. This information will only be sent to enrolled students, and should never be shared. Students not on the roster will NOT be admitted into the webinar.