Webinar - Bridging the Generational Gaps

This course identifies and describes the 5 common generations; Traditionalists, Baby Boomer, Generation X, Generation Y, and Generation Z. The differences between the generations are also identified and discussed, including general characteristics, core values, and beliefs. During the course, it is discussed how communication has evolved over generations and the challenges and barriers that this evolution has created are identified which have led to miscommunication between generations. The course also discusses the generational differences of the clients we supervise, and how these differences impact the client directly as well as how an agent/monitor/supervisor assists the client through the supervision process.

This program will be held via the GoToWebinar platform. Access to the internet for the full duration of the webinar is required; however, a microphone & camera are not necessary. Access information and instructions will be sent within 3-business days of the course start date. This information will only be sent to enrolled students, and should never be shared. Students not on the roster will NOT be admitted into the webinar.

Attendance is required for ALL 6 HOURS in order to receive in-service. No partial credit will be allowed.

Location: Virtual
Dates of Class: 04/10/2024 - 04/10/2024
Approval Number: C17270/71
Approved Hours: 6
Price: 0.00

9:00am-4:00pm
This webinar is reserved for DPP in-service only at this time.