LDI- Managing Conflict and Confrontation

 

General Description
This course is designed to enable the student to learn the skills for effectively resolving conflict and confrontation in the workplace. This course examines a variety of resolution styles and negotiation techniques to plan and resolve interpersonal conflict with co-workers and staff. Topics to be covered include resolution and management styles, negotiation skills and techniques, causes and effects of conflict, and benefits of conflict management.
Class Information

Location: PSETC Sykesville
Dates of Class: 01/31/2024 - 01/31/2024
Approval Number: P45674
Approved Hours: 6
Price: 25.00

Class Description
8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P45674 / C18024

40 seats of 40 total student seats are occupied for this class.

Please contact your agency training coordinator to register for this class.


Future Class Dates
12/05/2024 - 12/05/2024



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