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LDI- Managing Conflict and Confrontation
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| General Description |
This course is designed to enable the student to learn the skills for effectively resolving conflict and confrontation in the workplace. This course examines a variety of resolution styles and negotiation techniques to plan and resolve interpersonal conflict with co-workers and staff. Topics to be covered include resolution and management styles, negotiation skills and techniques, causes and effects of conflict, and benefits of conflict management. |
| Class Information |
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| Class Description |
8:30am-4:00pm |
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40 seats of 40 total student seats are occupied for this class. |