LDI- Managing Conflict and Confrontation (Virtual)

LDI- Managing Conflict and Confrontation (Virtual)

General Description

This course is designed to enable the student to learn the skills for effectively resolving conflict and confrontation in the workplace. This course examines a variety of resolution styles and negotiation techniques to plan and resolve interpersonal conflict with co-workers and staff. Topics to be covered include resolution and management styles, negotiation skills and techniques, causes and effects of conflict, and benefits of conflict management.

Class Information

Location: Virtual
Dates of Class: 05/10/2022 - 05/10/2022
Approval Number: Pending
Approved Hours: 6
Price: 25.00

Class Description

This course will be held in a HYBRID format. Attendees should register for either the in-person program or virtual option.

8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P45674 / C18024

This program will be held in an ONLINE FORMAT. Be sure to FULLY READ the list of requirements before enrolling. Online Requirements for Virtual Training

28 seats of 30 total student seats are occupied for this class.

Please contact your agency training coordinator to register for this class.

Future Class Dates

There are currently no future classes of this type available for enrollment