Webinar - Bridging the Generational Gaps


General Description
This course identifies and describes the 5 common generations; Traditionalists, Baby Boomer, Generation X, Generation Y, and Generation Z. The differences between the generations are also identified and discussed, including general characteristics, core values, and beliefs. During the course, it is discussed how communication has evolved over generations and the challenges and barriers that this evolution has created are identified which have led to miscommunication between generations. The course also discusses the generational differences of the clients we supervise, and how these differences impact the client directly as well as how an agent/monitor/supervisor assists the client through the supervision process.

This program will be held via the GoToWebinar platform. Access to the internet for the full duration of the webinar is required; however, a microphone & camera are not necessary. Access information and instructions will be sent within 3-business days of the course start date. This information will only be sent to enrolled students, and should never be shared. Students not on the roster will NOT be admitted into the webinar.
Class Information

Location: Virtual
Dates of Class: 01/20/2022 - 01/20/2022
Approval Number: C17270/71
Approved Hours: 6
Price: 0.00

Class Description
P45362/63 & C17270/71
This program is hosted by the DPP Unit but is open to ALL MPCTC CLIENT AGENCIES.
Program Approval Information

48 seats of 50 total student seats are occupied for this class.

Please contact your agency training coordinator to register for this class.

Future Class Dates
04/28/2022 - 04/28/2022
05/09/2022 - 05/09/2022
06/02/2022 - 06/02/2022

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