LDI- Communication Skills and Interaction (Virtual)

This course focuses on understanding and improving the communication and interpersonal skills central to a supervisor’s effective interactions with their subordinates, peers and management. A model of the communication process is presented and selected communication skills are explored. A personality profile instrument is introduced, and the concept of personality type and its applications in improving interpersonal effectiveness are examined.

Location: Virtual
Dates of Class: 09/21/2021 - 09/21/2021
Approval Number: P40694
Approved Hours: 6
Price: 25.00

8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P40694 / C15899

This program will be held in an ONLINE FORMAT. Be sure to FULLY READ the list of requirements before enrolling. Online Requirements for Virtual Training