LDI- Managing Conflict and Confrontation


General Description
This course is designed to enable the student to learn the skills for effectively resolving conflict and confrontation in the workplace. This course examines a variety of resolution styles and negotiation techniques to plan and resolve interpersonal conflict with co-workers and staff. Topics to be covered include resolution and management styles, negotiation skills and techniques, causes and effects of conflict, and benefits of conflict management.
Class Information

Location: Virtual
Dates of Class: 06/23/2021 - 06/23/2021
Approval Number: P45031
Approved Hours: 7
Price: 25.00

Class Description
This program will be held in an ONLINE FORMAT. Be sure to FULLY READ the list of requirements before enrolling. Online Requirements for Virtual Training

$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P45031 / C17770

22 seats of 35 total student seats are occupied for this class.

Please contact your agency training coordinator to register for this class.

Future Class Dates
There are currently no future classes of this type available for enrollment

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