This course is designed to identify habitual actions in the workplace that make it difficult for others to accomplish their work in a peaceful, timely fashion. Actions to prevent or manage difficult situations will be explored and techniques will be practiced.
8:30am-3:30pm (adjusted from 9am as of 10/15/19)
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P28629 / C14831
34 seats of 35 total student seats are occupied for this class.
Please contact your agency training coordinator to register for this class.