LDI- Interview Techniques for Hiring, Coaching & Mngmnt
General Description
Interview Techniques for Hiring, Coaching and Performance Management
This course is designed to enable the student to learn interviewing and communication techniques for hiring, coaching, and performance management. Topics include: observational skills, open/closed questioning, paraphrasing, summarization, reflecting, listening skills, confrontation, reframing, self-disclosure and feedback, self-concept and empathy.